Dear Customers,

Out of respect for our customers and our staff, we are taking necessary precautions to keep everyone healthy and safe.

Our staff are provided with and using sanitizer, disinfectant wipes, and masks and adhering to the following protocols:

• Maintaining a 2m (6ft) distance.
• No handshaking, nor touching.

During your appointment, please follow the above hygiene protocols and the following for your safety and ours:

• Sanitize the area before and after the technician enters and leaves your home.
• If you have recently returned to Canada, you must postpone your appointment until after 14 days from travel.
• If you have any of the following symptoms please postpone your appointment; respiratory issues, cough, congestion, runny nose, fever, shakes, chills, shortness of breath.

Please be aware that our technicians do have the right to refuse to enter your home if they feel it is not safe to do so.

Thank you for playing your part in keeping us all healthy and safe.

During your appointment, please follow these hygiene protocols for your safety and ours:

• Please maintain 2m (6ft) distance from our technicians.
• No handshaking, nor touching.
• Sanitize the area before and after the technician enters and leaves your home.
• If you have recently returned to Canada, you will need to postpone your appointment until after 14 days from travel to reduce the risk of spreading infection to our staff.
• If you feel unwell please postpone your appointment. Feeling unwell includes, but is not limited to; respiratory issues, cough, congestion, runny nose, fever, shakes, chills, shortness of breath, etc.

Thanks for your help in keeping us all healthy and safe.